Digital Customer Service Platform
Admin24 – Service Desk
- Ticketing system
- Customer Service Automation
- CRM functions and features
- Integration with messengers
Why Admin24?
-
Ticket Management SystemCentralize tickets submission and tracking, assign responsible agents, provide prompt and efficient service. - Multichannel supportIntegrate service-desk with messengers Telegram, WhatsApp, bring together requests from open lines, web-forms and Email.
- Stay ahead with the latest featuresWe regularly upgrade our product, incorporating the latest IT-developments and responding to feedback from our customers.
- Automated repliesThe optimized ticket distribution scheme provides prompt responses to customers and significantly reduces the issue resolution time.
- Service сatalogue and SLAProvide high-quality support and service to customers in any business industry
- On-premises versionUse all the features of the On-premises version
of Admin24 installed in your company's own network.
Automate your customer service
Pricing for Admin24-Service Desk
Small
Up to 5 agents
€75/for 3 months
€250/per year
€250/per year
- Multichannel support
- Integration with Telegram
- Integration with WhatsApp
- 5 web-forms and Email
Business
Up to 10 agents
€150/for 3 months
€500/per year
€500/per year
- Same functionality as Small +
- 10 web-forms and Email
- 3 Telegram bots and accounts
- More SMTP and open lines
Enterprise
Unlimited agents
€300/for 3 months
€1000/per year
€1000/per year
- Same functionality as Business +
- Unlimited web-forms
- 5 Telegram bots and accounts
- More SMTP and open lines
- Сustom domain connection
Small
Up to 15 agents
€1200/per year
Multichannel support
Integration with Telegram
Integration with WhatsApp
5 web-forms and Email
Try for free Integration with Telegram
Integration with WhatsApp
5 web-forms and Email
Business
Up to 50 agents
€2500/per year
Same functionality as Small
10 web-forms and Email
3 Telegram bots and accounts
3 open lines
Try for free 10 web-forms and Email
3 Telegram bots and accounts
3 open lines
Enterprise
Up to 100 agents
€4000/per year
Same functionality as Business
Unlimited web-forms
5 Telegram bots and accounts
5 open lines
Personalized chat
Try for free Unlimited web-forms
5 Telegram bots and accounts
5 open lines
Personalized chat
Unlimited
Unlimited agents
€9900/per year
Same functionality as Enterprise
Unlimited web-forms
5 Telegram bots and accounts
Technical support over the phone
Try for free Unlimited web-forms
5 Telegram bots and accounts
Technical support over the phone
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